Job title: Communications and Engagement Officer (K&C)
Reporting to: Healthwatch Manager (Kensington & Chelsea)
Contract & hours: Permanent, 37.5 hours per week
Salary: £28,123 per annum
Location: Flexible working (1 to 2 days pw in Kensington & Chelsea)
Closing date: 12 noon, Monday 03 February 2025
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Download job description and person specification
About the role
The role is to promote Healthwatch to local residents and stakeholders, and support people to get involved in our work. You’ll be a skilled communicator, comfortable with networking with professional stakeholders and engaging with local residents with diverse experiences. This role is primarily based in Kensington & Chelsea, and we’re looking for someone who can understand and relate to the diverse local population.
Your role will include finding innovative ways to present the information the team gathers to key audiences. This will range from face-to-face conversations with external stakeholders, through to producing imaginative materials. This includes producing accessible reports and presentations to make sure we can maximise the impact of people’s feedback. You’ll also be responsible for a variety of internal communications for Healthwatch Kensington & Chelsea.
Working as part of a small team, you’ll be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the evolving needs of the service.
About Healthwatch
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. The Advocacy Project runs the local Healthwatch services in Brent, Westminster and Healthwatch Kensington and Chelsea.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people across all ages and care groups can understand their rights, make effective choices about their lives and voice their concerns. Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch organisations, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
How to apply
Upload your CV and a supporting statement explaining why you think you’re the person we’re looking for and how you meet the knowledge, skills and experience listed in the person specification. (NB we will only be accepting applications from candidates who upload both a supporting statement and CV).
It’s a legal requirement that you are eligible to work in the UK for all our posts.
If you have any questions please get in touch on .