We work in creative and innovative ways to engage people who face discrimination and are often excluded, to be involved in shaping and improving services and influencing change.
We use many different ways to involve people in helping to develop services:
- user representatives
- group work and one to one work
- community groups
- meetings, consultations and events
- surveys and interviews
- patient forums and focus groups
- conversation cafes
- magazines
- recruitment panels
- mystery shopping
- training